Browser Extensions

For the PrinterLogic Self-service Portal to communicate with the installed client, the browser extension must be installed and enabled. Certain functions within the Admin Console require the extension to be installed and enabled (driver uploads, driver profile creation/adjustments, and printer imports). When using PrinterLogic on Chromebook devices, the Chrome OS extension is required.

The following links will provide you with installation instructions and links to the extensions available.

Chrome Browser Extension

Chromebook OS Client (Extension)

Edge (Chromium) Extension

Firefox Extension

Safari Extension

Important Notice

For Google Chrome, Chromium-based Microsoft Edge, and Chrome OS Extensions.

In January 2023, Google phased out its previous extension technology, Manifest 2.0. Google now only support Manifest 3.0. Microsoft Edge Chromium followed the same migration timeline. Because of this change PrinterLogic customers who use our Chrome Browser Extension, Edge Chromium extension, or our Chrome OS Client must run Version 88 or later of the Chrome or Chromium-based Microsoft Edge browser. Additionally, you will need to be running the most current version of our extensions. Our extensions update automatically and will be compatible with Google's latest standard.

What is browser extension "Manifest"?

  • An extension manifest gives the browser information about the extension, such as the most important files and the capabilities the extension might use.

How is Manifest v2 different from v3?

  • Manifest v3 includes improvements to privacy, security, and performance. For details, refer to the Overview of Manifest V3 provided by Chrome.

Do I need to update the extensions manually?

  • The extension will automatically update.

What happens if I don't update the browser version in time?

  • The release of the new PrinterLogic Chrome, Edge Chromium, and Chrome OS extensions on Dec 12 will not function with browsers older then version 88 of chromium
  • Chrome Browser: The Self-service Portal will loop and prompt the end-user to install the PrinterLogic client because the extension is not communicating with the client. End-users will be unable to self-install printers from the portal.
  • Edge Chromium Browser: Self-service Portal will loop and prompt the end-user to install the PrinterLogic client because the extension is not communicating with the client. End-users will be unable to access and self-install printers from the portal.
  • Chrome OS Client (Extension): Chromebooks and Chrome OS devices will not be able to access the Self-service Portal, receive printer deployments, or authenticate end-users.

What can I do to resolve the issue if I don't update in time?

  • Update the Chrome and Chromium Edge Browser and Chrome OS devices to version 88 or later. Updating will resolve the communication issue and allow the extensions to function as expected.