Output Management Options

The following steps show configuring options in the PrinterLogic SaaS Admin Console. You may need to configure additional settings within the EMR / ERP. If you need help determining what is required, you should contact Product Support or your assigned System Engineer to configure your EMR properly.

Confirmed Delivery

Confirmed Delivery provides granular status monitoring of print jobs sent to a printer that supports the PJL USTATUS commands. It allows printers to communicate back to Output Management what's happening when a job is printed, and helps pinpoint precisely where printing stopped and identify potential issues, eliminating confusion and guesswork based on limited information from the printer.

How It Works

Your source application, whether an EMR, ERP or another line-of-business application, sends print jobs to the Output Management Service using a supported protocol, like HTTPS or LPR.

In addition to the standard trace logs you receive telling you when a print job was received, dispatched, converted into a print-ready format, and parsed, PJL USTATUS holds the connection and listens for confirmation updates from the printer. The printer tells you if the print job was successfully printed or not.

If a print job fails to print completely, for example, the printer runs out of paper mid-printing, an error message appears in the trace logs to notify you of the issue, and all notifications or failover rules will properly consider these responses when deciding if a print job failed or not.

Prerequisites

• Currently, the printer must support PJL USTATUS commands.

Configuration

Using Default Settings

1. In your PrinterLogic SaaS Admin Console navigate to Tools Settings General.
2. Scroll down to the Output Management section.
3. Select the box for Confirmed Delivery to Enable it.
4. Select Save.

Using Printer Specific Settings

1. In your PrinterLogic SaaS Admin Console navigate to the desired printer object in your Tree Structure.
2. Select the Port tab.
3. Scroll down to the Confirmed Delivery section.
4. Select the box for Confirmed Delivery to Enable it.
5. Select Save.

Output Management Print Language

The Output Management Service automatically converts documents to a print-ready file format before sending them to the printer. However, some printers work better with specific file formats. This option allows you to configure which file formats your print jobs convert to via a drop-down menu at a printer-specific or default level.

Configuration

Using Default Settings

1. In your PrinterLogic SaaS Admin Console navigate to Tools Settings General.
2. Scroll down to the Output Management section.
3. Next to the Output Management default print language option select the desired print language from the drop-down.

4. 1. Passthrough — Direct to Printer.

   2. PS — PostScript

   3. XPS — XML Paper Specification

   4. PDF — Portable Document Format

   5. PCL5 — Printer Command Language 5

   6. PCLXL — Printer Command Language XL (PCL6)

   7. ZPL — Zebra Programming Language

   8. ESC/POS — Epson Standard Code for Point of Sale

5. Select Save.

Using Printer Specific Settings

1. In your PrinterLogic SaaS Admin Console navigate to the desired printer object in your Tree Structure.
2. Select the Port tab.
3. Scroll down to the Output Management Print Language section.
4. Select the option for Use printer-specific print language.
5. Select the desired print language from the drop-down.

6. 1. Passthrough — Direct to Printer.

   2. PS — PostScript

   3. XPS — XML Paper Specification

   4. PDF — Portable Document Format

   5. PCL5 — Printer Command Language 5

   6. PCLXL — Printer Command Language XL (PCL6)

   7. ZPL — Zebra Programming Language

   8. ESC/POS — Epson Standard Code for Point of Sale

7. Select Save.

API Print Service

For information on the API Services and options, visit the Developer APIs documentation.