2022 Release Notes

New Feature

• Updated MySQL to 8.0.30 (It is recommended to take a snapshot of your Virtual Appliance before updating to this appliance version.)
• CPA support for Toshiba printers is now available. For a list of supported Toshiba printers see the PrinterLogic CPA page. For information on configuring it, see the Toshiba - CPA 2.0 documentation.
• For Xerox CPA 2.0 additional accounting options have been added when installing Copy/Scan tracking.
• Installing CPA version 2.0 will now remove all CPA version 1.0 artifacts.

Updates and Fixes

• An issue with the Offline Secure Release tab prompting to save even if changes weren't made has been resolved. - PI-41887
• Paper sizes specific to Canon were added to reporting fields. - PI-41603
• Options for enabling/disabling Xerox accounting prompts for CPA v2 has been added. - PI-41096
• Simple Badge Release automatically opens port 31990, removing need to manually open the port. - PI-27418
• An issue with an LDAP settings placeholder blocking input on fields has been resolved. - PI-41411
• An issue when adding a roles to perform specific tasks and omit the ability for others not following the set rules has been resolved. - PI-39634
• An issue when using Google IdP not deleting all groups when the Delete All Users option is used has been resolved. PI-38803
• An issue with the iOS Mobile App 2.3.6.10 not adding printers when using LDAP has been resolved. PI-39780
• An issue causing a user to be unable to login with a badge on the Fuji Xerox CPA 2.0 has been resolved. PI-41386
• An issue when adding an image to the Self-service Portal causing the image to display incorrectly has been resolved. - PI-39856
• An issue causing you to be unable to register badges with Xerox CPA 1.0 has been resolved. - PI-33968
• An issue with HP CPA 2.0 showing a Job Accounting error has been resolved. - PI-41082
• An issue causing Off-Network Printing to not print on a Mac has been resolved. - PI-41879
• An issue with the 25.0.0.704 client version causing users in a TS/Citrix environment to be unable to print has been resolved. - PI-40969
• Several issues with Google identity sync with syncing group membership, changing values, and CPA errors have been resolved. - PI-41914, 41653, 41919
• An issue when using the Mac Client, when trying to hide options from end-users when right-clicking on client, options were still being displayed has been resolved. - PI-34365
• An issue with the Android Mobile App (2.3.5), causing Microsoft Office jobsto not be released when printed directly from the mobile device has been resolved with new app build 2.3.6. - PI-38175
• An issue with the Android mobile app 2.3.5, with printers configured in the Port tab to use an FQDN not adding the printer to the mobile device has been resolved with new app build 2.3.6. - PI-38267
• An issue when logging into some Lexmark printers using an IdP resulting in the app showing an error has been resolved. - PI-39855
• An issue on Xerox 8100 series that caused accounting options to change when installing Copy/Scan Tracking has been resolved. - PI-38303
• An issue with Simple Badge release not working for CAC/PIV Authentication has been resolved. - PI-27771
• An issue causing the customize button to be visible with SSO enabled on Xerox CPA has been resolved. PI-38803
• An issue not allowing IP ranges added to Portal Security has been resolved. PI-40335
• An issue with being unable to backspace when selecting a driver or profile by typing the information in the field has been resolved. - PI-39635
  
• An issue with Toshiba CPA v2 installation has been resolved. - PI-20907
• An issue Print Job Records auto complete options not being clickable has been resolved. - PI-41214

Updates and Fixes

• A security vulnerability has been addressed in client # 25.0.0.688+.
• An issue causing the inability to release held jobs from the release portal has been resolved.
• An issue causing the mobile app to show all held print jobs, not just those for the authenticated user has been resolved. - PI-40012
• An issue when using Off-Network Printing when defaulted to Direct IP Printing as primary, causing the print job to show an error has been resolved. - PI-39539

New Feature

Kyocera CPA 2.0 Support

CPA 2.0 support for Kyocera printers is now available. For a list of supported Kyocera printers see the PrinterLogic CPA page. For information on configuring it, see the Kyocera - CPA 2.0 documentation.

Print Quota Management

Print Quota Management is part of the optional Cost Management Bundle. Contact your sales rep for licensing information or to schedule a demo.

Print Quota Management (QM) gives administrators control over how much printing can be done by a group or an individual and can be adjusted as needed at either level. In addition, these printing controls can be tracked by either volume or price. This feature helps manage and reduce print volume, increases user accountability, and lowers costs and environmental impact. Quota Management is part of our optional Cost Management Bundle. You can find additional information in our FAQ document or by visiting our Quota Management configuration documentation. To request a demo, contact your Customer Success Manager.

Known issues:

• For QM to function as designed, you must use a PCL or PCLXL printer driver. In some cases, proprietary or device-specific drivers may not allow QM to work correctly.
• Currently, the PrinterLogic Linux Client counts every print job as one page, potentially causing inaccurate quota tracking. A fix for this is in current development.
• Printers with Pull Printing enabled are presenting errors. A fix for this is in development.
• Secure printing using the Windows client is not deducting quota. A fix for this is in development.
• The QM reporting feature is still under development and is scheduled for a Q3 release.

Updates and Fixes

• An issue causing the SNMP service to time out when working with a large number of printers has been resolved. - PI-34753
• An issue causing no print jobs to be found when using Simple Badge Release in an environment with multiple Active Directory child domains has been resolved. - PI-38383
• An issue preventing the CPA to be installed on some newer Canon printers has been resolved. - PI-38864
• An issue causing all printers to be deployed to all users when using Azure AD group deployment has been resolved. - PI-39118
• An issue causing pull print jobs from a Mac to fail to print on an off-network configured printer has been resolved. - PI-32709
• An issue when uninstalling the CPA on some Konica Minolta printers and then attempting to reinstall it, causing the re-installation to fail has been resolved. - PI-38894
• An issue when adding a Simple Badge Reader (SBR) device and manually entering the printer ID on the SBR tab of the Service Client causing the SBR service to shut down has been resolved. - PI-38424
• An issue when uninstalling the CPA from Xerox Versalink printers causing authentication settings to change to "Convenience" instead of "Login/Logout." has been resolved. - PI-38863
• An issue causing certain models of Canon printers to have the CPA screen freeze has been resolved. - PI-36908
• An issue causing an Off-Network configured printer, with a Gateway and/or Internal Routing Service set so they cannot be removed has been resolved. - PI-38983
• An issue when copying a pull printer, being asked for irrelevant information has been resolved. - PI-35793
• An issue when swiping an unregistered badge at some Xerox printers showing an error instead of a registration screen has been resolved. - PI-39119

Updates and Fixes

• An issue causing some Ricoh IM series printers to be unable to communicate with the service client through the app has been resolved. - PI-36614
• An issue causing Simple Badge Release to not find print jobs to release when using multiple LDAP child domains has been resolved. - PI-38383
• An issue causing no logout option on the CPA on some Xerox printers has been resolved. - PI-27727
• An issue causing the time on the CPA to display different from the Release Portal has been resolved. - PI-35366
• An issue causing a multiple SNMP environment to return data for all printers instead of just the folder it's assigned to has been resolved. - PI-38348
• An issue causing printers installed by a Mac Client to print duplicate copies has been resolved. - PI-36757
• An issue when disabling default SSO settings not disabling SSO mode has been resolved. - PI-38143
• An issue when using the setting "Automatically Open Browser to Login on Desktop Client" to open two browser tabs has been resolved. - PI-34725
• An issue causing authorization settings configured in the admin console to not reflect on the Self-Service Portal has been resolved. - PI-38159
• An issue causing SNMP Service to time out when working with a large volume of printers has been resolved. - PI-34753
• An issue causing Service Client SNMP V3 to fail to start when using SHA has been resolved. - PI-33423
• An issue causing mass deployments using the data manager to not work as expected when using an IdP has been resolved. - PI-37529
• An issue causing the SNMP service to intermittently encounter an error and shut down has been resolved. - PI-35840
• An issue causing printers installed by a Mac Client to print duplicate copies has been resolved. - PI-36757
• An issue causing SNMP Service to time out when working with a large volume of printers has been resolved. - PI-34753
• An issue causing Service Client SNMP V3 to fail to start when using SHA has been resolved. - PI-33423

Updates and Fixes

• On the iOS app, an issue that was causing portal security to not function as expected was resolved. - PI-35128 & PI-35136
• On the iOS app, resolved an issue that was causing logging out of the app to not function as expected.
• An issue of being unable to add printers from tree view on mobile app when authenticating with Azure AD has been resolved. - PI-36747
• An issue when updating from an older client to client .475 presents an error of "Signature could not be verified" has been resolved- PI-31833
• An issue triggering a message to install the browser extension repeatedly in Citrix TS sessions has been resolved. - PI-36973
• An issue when updating the Virtual Appliance Appliance version from the Admin Console has been resolved. - PI-33973
• An issue when syncing a large number of LDAP users causing the bulk load to fail has been resolved. - PI-29615
• An issue when updating the Virtual Appliance having the UI show it is updating when it has actually failed has been resolved. - PI-27427
• An issue causing errors to the "About PrinterLogic" page after an update has been resolved. - PI-36798
• An issue of not being able to create a service client on the Virtual Appliance has been resolved. - PI-36800
• An issue when updating the Virtual Appliance Appliance version from the Admin Console has been resolved. - PI-33973
• An issue when migrating to Virtual Appliance from Webstack causing reports to not be available has been resolved. - PI-32720
• An issue causing menu options to be shown in the Self-Service Portal has been resolved. - PI-28239
• An issue causing EDW reporting to not show user info has been resolved. - PI-36198
• An issue causing delayed user logout on Xerox CPA 2.0 has been resolved. - PI-36197
• An issue causing Xerox CPA V2 using SSO mode, and uninstalling the CPA,l reverting settings back to default has been resolved. - PI-33702
• An issue causing Lexmark printer CPA in SSO mode, scanning badge without first touching the screen to fail has been resolved.- PI-35438
• An issue causing SNMP settings to automatically be disabled has been resolved. - PI-35436
• An issue causing Lexmark printer CPA in SSO mode, scanning badge without first touching the screen to fail has been resolved.- PI-35438
• Print spooler gets hung up when a job is interrupted on the printer resulting in further hang-ups after the interruption is fixed. - PI-23724
• An issue causing the Service Client to fail to run on Ubuntu 20.04 has been resolved. - PI-31865
• An issue using secure print/release and and special characters of ¿ or é or ' (space single quote) in the title of the job not being released is resolved. - PI-30852
• An issue when Job Tracking is used on Sharp CPA 2.0 with SSO enabled causing CPA to fail has been resolved. - PI-31689
• An issue when using VMware, CPU spikes being observed when using an internal service client has been resolved. - PI-30192

Security Update

Recently, an out-of-bounds vulnerability assigned to CVE-2021-44142 was disclosed in Samba versions before 4.13.17. This flaw involves an out-of-bounds heap read-write event where remote attackers could execute arbitrary code as root on affected Samba installations using the VFS module vfs_fruit.

The specific flaw exists in EA metadata parsing when opening files in smbd, which is the Samba server daemon that provides file sharing and printing services to Windows clients. Access as a user with write access to a file's extended attributes is required to exploit this vulnerability. A guest or unauthenticated user could do this—if such users are allowed write access to file extended attributes.

Vasion has removed the VA_Fruit module from the PrinterLogic Virtual Appliance. Therefore, we recommend that PrinterLogic Virtual Appliance customers with host versions 1.0.735 and earlier update their Virtual Appliance Host to this version (1.0.742), which includes the latest application release as well.

New Features

• Xerox WorkCentre models are now supported for use with the Control Panel Application (CPA) 2.0.

• CPA support for Fuji Xerox printers is now available in PrinterLogic SaaS. A list of Fuji Xerox printers supported can be found at our CPA Support page. For details on installing, see our documentation on the Fuji Xerox - CPA 2.0.

• Ricoh MP series printers are supported for use with CPA 2.0. You can find configuration details in the Ricoh CPA 2.0 documentation. In addition, you can find supported Ricoh printers on the CPA-supported printers page.
• Enterprise Data Warehouse (EDW) is now available in the Virtual Appliance application as part of the Output Management Bundle. EDW is a feature that allows data mining for use within several BI tools for granular reporting. EDW requires the use of a BI tool provided by the customer. For more information on this feature, see the documentation on Enterprise Data Warehouse (EDW). The EDW is part of the Output Management bundle. See the Licensing & Pricing FAQ for more information on the available bundles.
• Control Panel Application (CPA) Manager is now available in Virtual Appliance applications of PrinterLogic. The CPA Manager is a tool found on your Service Client object on the Printer Apps tab. The CPA Manager is a quick reference to see information regarding the CPA in your environment. More information can be found in the CPA Manager topic.
• IdP:
  • Support for user attributes for end users who are provisioned using JIT for SAML IdP enabling administrators to mange PIN and Badge from an IdP environment using JIT provisioning. User attributes supported are: authPinUser, badge, manager, department, jobTitle, and authPin.
  • Concurrent IdPs are supported in Virtual Appliance but require additional licensing. Configuring an IdP.

Updates and Fixes

• An issue when sending secure print jobs via iOS not releasing with the CPA has been resolved. - PI-32463
• An issue with Android mobile app with an error of "Printer has no connection to mobile device" when releasing has been resolved. - PI-32393
• An issue causing an error when installing the Canon CPA has been resolved. - PI-32989
• An issue causing color print jobs to report as black and white when printed has been resolved. - PI-23155
• An issue causing the CPA 2.0 installation to fail on some Ricoh printers when using a proxy server has been resolved. - PI-33734
• An issue when holding several print jobs with a Chromebook, causing CPU spikes and extension problems has been resolved. - PI-30157

New Features

• Pagination has been added to the Apps tab found in the service client object to assist with faster loading of the page.
• Columns identifying if IdP authentication is configured for End Users and Admin Users have been added to IdP settings section.

Updates and Fixes

A security vulnerability was found in the PolicyKit (Polkit) systemd SUID-root program PolicyKit (Polkit) is an application-level toolkit for defining and handling the policy to allow unprivileged users to run commands as privileged users according predefined policies. It's installed by default in every major Linux distribution., which is installed by default in all major Linux distributions. A patch was provided to address this, and Vasion has applied this remediation in the Virtual Appliance host OS. This can be applied by upgrading to the newly released host, version 1.0.735.

• Includes corrective measures to remediate several security vulnerabilities found when using macOS and Linux Clients.
• An issue causing the KM CPA to remove itself and not reinstall has been resolved. - PI-31740
• An issue causing the configuration options to not be displayed on the service client Identity Sync tab has been resolved. - PI-33800
• An issue causing excessive drive space to be consumed by binary logs has been resolved. - PI-32985

Updates and Fixes

• Includes corrective measures to remediate several security vulnerabilities found when using macOS and Linux Clients.
• An issue causing Inconsistent .nfs files in appliance storage logs when two VAs are connected to the same NFS volume has been resolved. - PI-30513
• An issue when using IE 11 is causing the Self-service Portal to not load has been resolved. - PI-31743
• An issue when updating Azure AD user information not being provisioned over to the PrinterLogic instance database has been resolved. - PI-31896
• An issue with CPA 2.0 badge registration saves user with the wrong domain in ppp_rfid_user has been resolved. - PI-31436
• An issue with Chromebook, if printing and holding several print jobs, the CPU may spike causing the Chrome extension to become inoperable has been resolved. - PI-30157
• An issue with a Chromebook, causing printing to some Canon printers to fail has been resolved. - PI-30203
• An issue when using the Data Manager to import using XML/CSV files, using "quotations" resulting in a format error has been resolved. - PI-27549
• An issue causing the browser extension to not talk to the Windows Client in Chrome Browser has been resolved. - PI-31280
• An issue when using Job Tracking with the Sharp CPA and SSO mode enabled causing the CPA to not work is resolved. - PI-31690
• An issue with a Chromebook, printing to some Canon printers failing has been resolved. PI-30203
• An issue when using the Data Manager to import using XML/CSV files, using "quotations" causing a format error has been resolved. - PI-27549