Requirements & Supported Environments

Third-Party Vendor Policy - PrinterLogic SaaS works with third-party products listed below—so long as the vendor continues to support them. However, when they reach “end of life” (as defined by the vendor), we can no longer support them. If this occurs, we suggest you upgrade to a newer version. We define third-party software support as “mainstream support,” not any extended support options a company like Microsoft may offer.

Security Compliance

To see full details about our compliance against global standards, certifications policies and more visit the Vasion Trust Center.

Allow Lists

Below are several lists of URLs that require Allow access for services, certificates, and off-network printing functions to work.

Filtering for Allow lists requires the URL and should happen at Layer 7 of the Firewall.

Service Region URLs

Select the tab that corresponds to your region for the appropriate URLs.

The following must also be exempt from SSL Deep Packet Inspection (DPI).

US Region Services URLs

URL

Purpose

{yourinstance}.printercloud.com

Primary gateway that allows the PrinterLogic SaaS Clients on your network to communicate with your PrinterLogic SaaS tenant (instance).

printerlogic.printercloud.com

The Primary gateway for API calls across all instances, customer data is separated by client ID and a security token, and data is encrypted.

agent-api.app.printercloud.com

Currently the gateway used for SNMP Simple Network Management Protocol - Protocol for collecting and organizing information about managed devices on IP networks and for modifying that information to change device behavior. Devices that typically support SNMP include cable modems, routers, switches, servers, workstations, printers, and more. service. Soon will replace cpp-ui.app.printercloud.com as the primary gateway for all Service Client Any PrinterLogic Client that has been promoted to provide one or more additional services that add specific functionality to the PrinterLogic environment (i.e., SNMP, iOS Printing, Email Printing, Printer Apps, etc.) communication.

static-cdn.printercloud.com

Serves as the gateway for delivery of static assets, such as UI pages.

gw.app.printercloud.com

Serves as the gateway for IdPs, LDAP Lightweight Directory Access Protocol. As the name suggests, it is a lightweight client-server protocol for accessing directory services, specifically X.500-based directory services. LDAP runs over TCP/IP or other connection oriented transfer services., SCIM System for Cross-domain Identity Management. It's an open standard designed to manage user identity information between identity domains or IT systems., APIs, and Quota Management.

cpp-ui.app.printercloud.com

Serves as the Gateway between the Service Client, the user Interface for the CPA, and your PrinterLogic SaaS instance.

cpa-api.app.printercloud.com

Serves as the gateway for Control Panel Application (CPA) service.

ofn.app.printercloud.com

Serves as the main external gateway, where off network jobs will be received when using the Vasion-hosted external gateway.

ofn-gw.app.printercloud.com

Serves as a failover gateway for off-network print jobs when using the Vasion-hosted external gateway.

cdn.app.printercloud.com

Primary gateway for content delivery network - (AWS, CloudFront), and other static assets such as UI pages.

print-api.app.printercloud.com

Serves as the gateway for Web Printing.

printercloudmsp.com

Only for customers under an MSP. Allows the MSP to manage and troubleshoot a customer's PrinterLogic SaaS instance.

https://edge.microsoft.com/extensionwebstorebase/v1/crx

Used to allow the installation of the Edge browser extension.

https://clients2.google.com/service/update2/crx

Used to allow the installation of the Chrome browser extension.

https://pl-web-media.s3.amazonaws.com/extensions/printerlogic_extension-1.0.5.9-an%2Bfx-windows.xpi

Used to allow the installation of the Firefox browser extension.

EMEA Region Services URLs

URL

Purpose

{yourinstance}.printercloud5.com

Primary gateway that allows the PrinterLogic SaaS Clients on your network to communicate with your PrinterLogic SaaS tenant (instance).

printerlogic.printercloud5.com

The Primary gateway for API calls across all instances, customer data is separated by client ID and a security token, and data is encrypted.

agent-api.app.printercloud5.com

Currently the gateway used for SNMP Simple Network Management Protocol - Protocol for collecting and organizing information about managed devices on IP networks and for modifying that information to change device behavior. Devices that typically support SNMP include cable modems, routers, switches, servers, workstations, printers, and more. service. Soon will replace cpp-ui.app.printercloud.com as the primary gateway for all Service Client Any PrinterLogic Client that has been promoted to provide one or more additional services that add specific functionality to the PrinterLogic environment (i.e., SNMP, iOS Printing, Email Printing, Printer Apps, etc.) communication.

static-cdn.printercloud5.com

Serves as the gateway for delivery of static assets, such as UI pages.

gw.app.printercloud5.com

Serves as the gateway for IdPs, LDAP Lightweight Directory Access Protocol. As the name suggests, it is a lightweight client-server protocol for accessing directory services, specifically X.500-based directory services. LDAP runs over TCP/IP or other connection oriented transfer services., SCIM System for Cross-domain Identity Management. It's an open standard designed to manage user identity information between identity domains or IT systems., APIs, and Quota Management.

cpp-ui.app.printercloud5.com

Serves as the Gateway between the Service Client, the user Interface for the CPA, and your PrinterLogic SaaS instance.

cpa-api.app.printercloud5.com

Serves as the gateway for Control Panel Application (CPA) service.

ofn.app.printercloud5.com

Serves as the main external gateway, where off network jobs will be received when using the Vasion-hosted external gateway.

ofn-gw.app.printercloud5.com

Serves as a failover gateway for off-network print jobs when using the Vasion-hosted external gateway.

cdn.app.printercloud5.com

Primary gateway for content delivery network - (AWS, CloudFront), and other static assets such as UI pages.

print-api.app.printercloud5.com

Serves as the gateway for Web Printing.

printercloudmsp5.com

Only for customers under an MSP. Allows the MSP to manage and troubleshoot a customer's PrinterLogic SaaS instance.

https://edge.microsoft.com/extensionwebstorebase/v1/crx

Used to allow the installation of the Edge browser extension.

https://clients2.google.com/service/update2/crx

Used to allow the installation of the Chrome browser extension.

https://pl-web-media.s3.amazonaws.com/extensions/printerlogic_extension-1.0.5.9-an%2Bfx-windows.xpi

Used to allow the installation of the Firefox browser extension.

APAC Region Services URLs

URL

Purpose

{yourinstance}.printercloud10.com

Primary gateway that allows the PrinterLogic SaaS Clients on your network to communicate with your PrinterLogic SaaS tenant (instance).

printerlogic.printercloud10.com

The Primary gateway for API calls across all instances, customer data is separated by client ID and a security token, and data is encrypted.

agent-api.app.printercloud10.com

Currently the gateway used for SNMP Simple Network Management Protocol - Protocol for collecting and organizing information about managed devices on IP networks and for modifying that information to change device behavior. Devices that typically support SNMP include cable modems, routers, switches, servers, workstations, printers, and more. service. Soon will replace cpp-ui.app.printercloud.com as the primary gateway for all Service Client Any PrinterLogic Client that has been promoted to provide one or more additional services that add specific functionality to the PrinterLogic environment (i.e., SNMP, iOS Printing, Email Printing, Printer Apps, etc.) communication.

static-cdn.printercloud10.com

Serves as the gateway for delivery of static assets, such as UI pages.

gw.app.printercloud10.com

Serves as the gateway for IdPs, LDAP Lightweight Directory Access Protocol. As the name suggests, it is a lightweight client-server protocol for accessing directory services, specifically X.500-based directory services. LDAP runs over TCP/IP or other connection oriented transfer services., SCIM System for Cross-domain Identity Management. It's an open standard designed to manage user identity information between identity domains or IT systems., APIs, and Quota Management.

cpp-ui.app.printercloud10.com

Serves as the Gateway between the Service Client, the user Interface for the CPA, and your PrinterLogic SaaS instance.

cpa-api.app.printercloud10.com

Serves as the gateway for Control Panel Application (CPA) service.

ofn.app.printercloud10.com

Serves as the main external gateway, where off network jobs will be received when using the Vasion-hosted external gateway.

ofn-gw.app.printercloud10.com

Serves as a failover gateway for off-network print jobs when using the Vasion-hosted external gateway.

cdn.app.printercloud10.com

Primary gateway for content delivery network - (AWS, CloudFront), and other static assets such as UI pages.

print-api.app.printercloud10.com

Serves as the gateway for Web Printing.

printercloudmsp10.com

Only for customers under an MSP. Allows the MSP to manage and troubleshoot a customer's PrinterLogic SaaS instance.

https://edge.microsoft.com/extensionwebstorebase/v1/crx

Used to allow the installation of the Edge browser extension.

https://clients2.google.com/service/update2/crx

Used to allow the installation of the Chrome browser extension.

https://pl-web-media.s3.amazonaws.com/extensions/printerlogic_extension-1.0.5.9-an%2Bfx-windows.xpi

Used to allow the installation of the Firefox browser extension.

Canada Region Services URLs

URL

Purpose

{yourinstance}.printercloud15.com

Primary gateway that allows the PrinterLogic SaaS Clients on your network to communicate with your PrinterLogic SaaS tenant (instance).

printerlogic.printercloud15.com

The Primary gateway for API calls across all instances, customer data is separated by client ID and a security token, and data is encrypted.

agent-api.app.printercloud15.com

Currently the gateway used for SNMP Simple Network Management Protocol - Protocol for collecting and organizing information about managed devices on IP networks and for modifying that information to change device behavior. Devices that typically support SNMP include cable modems, routers, switches, servers, workstations, printers, and more. service. Soon will replace cpp-ui.app.printercloud.com as the primary gateway for all Service Client Any PrinterLogic Client that has been promoted to provide one or more additional services that add specific functionality to the PrinterLogic environment (i.e., SNMP, iOS Printing, Email Printing, Printer Apps, etc.) communication.

static-cdn.printercloud15.com

Serves as the gateway for delivery of static assets, such as UI pages.

gw.app.printercloud15.com

Serves as the gateway for IdPs, LDAP Lightweight Directory Access Protocol. As the name suggests, it is a lightweight client-server protocol for accessing directory services, specifically X.500-based directory services. LDAP runs over TCP/IP or other connection oriented transfer services., SCIM System for Cross-domain Identity Management. It's an open standard designed to manage user identity information between identity domains or IT systems., APIs, and Quota Management.

cpp-ui.app.printercloud15.com

Serves as the Gateway between the Service Client, the user Interface for the CPA, and your PrinterLogic SaaS instance.

cpa-api.app.printercloud15.com

Serves as the gateway for Control Panel Application (CPA) service.

ofn.app.printercloud15.com

Serves as the main external gateway, where off network jobs will be received when using the Vasion-hosted external gateway.

ofn-gw.app.printercloud15.com

Serves as a failover gateway for off-network print jobs when using the Vasion-hosted external gateway.

cdn.app.printercloud15.com

Primary gateway for content delivery network - (AWS, CloudFront), and other static assets such as UI pages.

print-api.app.printercloud15.com

Serves as the gateway for Web Printing.

printercloudmsp15.com

Only for customers under an MSP. Allows the MSP to manage and troubleshoot a customer's PrinterLogic SaaS instance.

https://edge.microsoft.com/extensionwebstorebase/v1/crx

Used to allow the installation of the Edge browser extension.

https://clients2.google.com/service/update2/crx

Used to allow the installation of the Chrome browser extension.

https://pl-web-media.s3.amazonaws.com/extensions/printerlogic_extension-1.0.5.9-an%2Bfx-windows.xpi

Used to allow the installation of the Firefox browser extension.

Singapore Region Services URLs

URL

Purpose

{yourinstance}.printercloud20.com

Primary gateway that allows the PrinterLogic SaaS Clients on your network to communicate with your PrinterLogic SaaS tenant (instance).

printerlogic.printercloud20.com

The Primary gateway for API calls across all instances, customer data is separated by client ID and a security token, and data is encrypted.

agent-api.app.printercloud20.com

Currently the gateway used for SNMP Simple Network Management Protocol - Protocol for collecting and organizing information about managed devices on IP networks and for modifying that information to change device behavior. Devices that typically support SNMP include cable modems, routers, switches, servers, workstations, printers, and more. service. Soon will replace cpp-ui.app.printercloud.com as the primary gateway for all Service Client Any PrinterLogic Client that has been promoted to provide one or more additional services that add specific functionality to the PrinterLogic environment (i.e., SNMP, iOS Printing, Email Printing, Printer Apps, etc.) communication.

static-cdn.printercloud20.com

Serves as the gateway for delivery of static assets, such as UI pages.

gw.app.printercloud20.com

Serves as the gateway for IdPs, LDAP Lightweight Directory Access Protocol. As the name suggests, it is a lightweight client-server protocol for accessing directory services, specifically X.500-based directory services. LDAP runs over TCP/IP or other connection oriented transfer services., SCIM System for Cross-domain Identity Management. It's an open standard designed to manage user identity information between identity domains or IT systems., APIs, and Quota Management.

cpp-ui.app.printercloud20.com

Serves as the Gateway between the Service Client, the user Interface for the CPA, and your PrinterLogic SaaS instance.

cpa-api.app.printercloud20.com

Serves as the gateway for Control Panel Application (CPA) service.

ofn.app.printercloud20.com

Serves as the main external gateway, where off network jobs will be received when using the Vasion-hosted external gateway.

ofn-gw.app.printercloud20.com

Serves as a failover gateway for off-network print jobs when using the Vasion-hosted external gateway.

cdn.app.printercloud20.com

Primary gateway for content delivery network - (AWS, CloudFront), and other static assets such as UI pages.

print-api.app.printercloud20.com

Serves as the gateway for Web Printing.

printercloudmsp20.com

Only for customers under an MSP. Allows the MSP to manage and troubleshoot a customer's PrinterLogic SaaS instance.

https://edge.microsoft.com/extensionwebstorebase/v1/crx

Used to allow the installation of the Edge browser extension.

https://clients2.google.com/service/update2/crx

Used to allow the installation of the Chrome browser extension.

https://pl-web-media.s3.amazonaws.com/extensions/printerlogic_extension-1.0.5.9-an%2Bfx-windows.xpi

Used to allow the installation of the Firefox browser extension.

CRLs and OCSPs

Because Amazon rotates the PrinterLogic SaaS certificate every six months, same issuing CA validity is not guaranteed for subsequent issuances. We recommend whitelisting http://*.amazontrust.com/* and http://*.ss2.us/* to prevent disruption.

  • CRL:
    • http://crl.sca1b.amazontrust.com/sca1b-1.crl
    • http://crl.r2m03.amazontrust.com/r2m03.crl
  • OCSP:
    • http://ocsp.sca1b.amazontrust.com
    • http://ocsp.r2m03.amazontrust.com
  • CRL: http://crl.rootca1.amazontrust.com/rootca1.crl
  • OCSP: http://ocsp.rootca1.amazontrust.com
  • CRL: http://crl.rootg2.amazontrust.com/rootg2.crl
  • OCSP: http://ocsp.rootg2.amazontrust.com
  • CRL: http://s.ss2.us/r.crl
  • OCSP (1): http://o.ss2.us
  • OCSP (2): http://x.ss2.us/x.cer

Off-Network Print

The options differ depending on whether you use the Vasion-hosted or a self-hosted external gateway.

US Instances
  • (YourInstanceURL)
  • gw.app.printercloud.com
  • ofn.app.printercloud.com
  • ofn-gw.app.printercloud.com
EMEA Instances
  • (YourInstanceURL)
  • gw.app.printercloud5.com
  • ofn.app.printercloud5.com
  • ofn-gw.app.printercloud5.com
APAC Instances
  • (YourInstanceURL)
  • gw.app.printercloud10.com
  • ofn.app.printercloud10.com
  • ofn-gw.app.printercloud10.com
Canada Instances
  • (YourInstanceURL)
  • gw.app.printercloud15.com
  • ofn.app.printercloud15.com
  • ofn-gw.app.printercloud15.com
US Instances
  • (YourInstanceURL)
  • gw.app.printercloud.com
  • (Self-hosted gateway URL)
EMEA Instances
  • (YourInstanceURL)
  • gw.app.printercloud5.com
  • (Self-hosted gateway URL)
APAC Instances
  • (YourInstanceURL)
  • gw.app.printercloud10.com
  • (Self-hosted gateway URL)
Canada Instances

Put your content here!

  • (YourInstanceURL)
  • gw.app.printercloud15.com
  • (Self-hosted gateway URL)

Mail Flow Rules

Certain features may require Mail Flow Rules to allow them to function as expected. Features using the email service include:

  • Scheduled Reports
  • Scan To Email
  • Web Print (Allow Guests)
  • SNMP Emailed Alerts

Email Sender (From) — no-reply@vasion.com, no-reply@printercloud.com.

Signed By — vasion.com.

Mailed By — Ensure you add the applicable regional URL from below to your inbound email allow list so that emails reach the user(s).

  • mg.vasion.com — for US, APAC, or Canada regions.
  • mg.eu.vasion.com — for EMEA region.

Supported Authentication Methods

PrinterLogic SaaS is designed to support a wide range of identity providers for authentication and authorization within the product. Here are the supported provider options and their respective configuration pages for your reference.

Active Directory (No LDAP Domain connection) provides basic authentication to the Self-service Portal for Active Directory users on domain-joined devices with the PrinterLogic SaaS Client installed.

To use Active Directory or Oracle for identity management within your organization, an LDAP Domain connection is required to enable certain functionality, such as authenticating to the Admin Console or Mobile app and secure release printing. Environments using LDAP for Control Panel Application (CPA) authentication also require an Identity Sync configuration.

PrinterLogic SaaS is regionally hosted in AWS. Each AWS region is load balanced across multiple availability zones with disaster recovery fail-over capabilities in separate AWS regions.

Environments using an LDAP configuration need to allow the LDAP Lightweight Directory Access Protocol. As the name suggests, it is a lightweight client-server protocol for accessing directory services, specifically X.500-based directory services. LDAP runs over TCP/IP or other connection oriented transfer services. server to communicate with the source IP address listed below (according to region) through your firewall to provide real-time username/password authentication for the Admin Console or the Control Panel Application (CPA). We recommend to forward TCP 636 so that the LDAP traffic is secured using TLS The newer and more secure version of SSL. A cryptographic protocol designed to provide communications security over a computer network..

LDAP Regional Connections

Location

DOMAIN NAME

IP Address

United States

printercloud

35.160.78.54

Frankfurt, Germany

printercloud5

35.156.186.96

Sydney, Australia

printercloud10

52.65.56.219

Canada

printercloud15

3.98.74.218

An Identity Provider (IdP) provides user authentication and authorization to the consoles and features. Vasion Print supports multi-tenant environments using multiple IdPs. Supported IdPs are:

Supported Mobile OS

  • iOS 15, 16, and 17.
  • iPadOS 15, 16, and 17
  • Android 11, 12, 13, and 14.

Type 4 Drivers

Type 4 drivers don’t work with TCP/IP printer objects with PrinterLogic SaaS because they disable port monitoring, which the application needs. If a TCP/IP printer on a workstation uses a type 4 driver, it may cause printing issues. However, USB and software printers (like Adobe or Microsoft XPS) can still use type 4 drivers without problems.

Supported IPP Version

  • 2.0

Printing with a mobile device requires access through two specific TCP ports: Port 631 and Port 80.

PrinterLogic SaaS Client OS Hardware

The PrinterLogic SaaS Client supports the following operating systems.

PrinterLogic SaaS does not control the Client version in IGEL. Since the Client version may not always be the latest, it's important to recognize that each version has unique features and fixes.

Supported Operating Systems

x86

x64

Other

Windows 10/11

Windows 10/11/2016/2019/2022

ChromeOS 109+

 

macOS 12 (Monterey)

macOS 13 (Ventura)

macOS 14 (Sonoma)

IGEL-OS 11

 

Ubuntu Linux (LTS) 18.04

Ubuntu Linux (LTS) 20.04

Red Hat 7

Red Hat 8

 

Client workstation installation requires an operating system with a minimum of 100MB of free hard disk space. Print drivers may require additional space.

ARM processors are not currently supported for Admin Console machines and end user workstations.

Chromebook OS Client

The ChromeOS Client is only compatible with Google Identity service. It will not work with other IdPs.

You can find the Chromebook Client in the Google Admin Console listed as Extension ID: llhfdhidddepenjnklbngmapjohlbekh

Antivirus Exclusions for Client Stability

To prevent antivirus scans from affecting essential client components, please refer to the Antivirus Exclusions topic for a list of folders and sub-folders to exclude.

Supported SNMP Versions

If SNMP Simple Network Management Protocol - Protocol for collecting and organizing information about managed devices on IP networks and for modifying that information to change device behavior. Devices that typically support SNMP include cable modems, routers, switches, servers, workstations, printers, and more. is enabled, PrinterLogic SaaS leverages metadata to ensure precise reporting, SNMP information retrieval, Pull Print/Secure Release Print functionality, and local user identities and email address synchronization. For a comprehensive list of the collected metadata and concise descriptions of their use cases see the Metadata Collected by PrinterLogic SaaS topic.

  • SNMP v1
  • SNMP v2
  • SNMP v3

Supported Browsers

  • Microsoft Edge (Chromium)
  • Safari 15, 16
  • Firefox 3+ and current release
  • Google Chrome 88+

Browser Extensions

Find the Edge (Chromium) extension in the Microsoft Store listed as the PrinterLogic Extension v x.x.x.x. This extension is currently only supported for Windows OS. Visit the Microsoft Edge (Chromium) Extension documentation for more information on installing it.

Prerequisites for Edge (Chromium) to function correctly:

  • PrinterLogic SaaS Client version 25.0.0.481 or later.
  • PrinterInstaller service version 5.0.6155 or later.
  • Edge Browser version .88 or later.
  • Using Windows OS. (macOS is not supported currently)

Find the Chrome extension in the Chrome Web Store listed as the PrinterLogic Extension vx.x.x.x.

The Chromebook extension can be found in the Google Admin Console listed as Extension ID: llhfdhidddepenjnklbngmapjohlbekh

Open the Firefox browser and browse to https://www.printerlogic.com/browser-extension/ to install the extension.

Network Connection Ports

General Connection Ports

General Features

Description

Source

Destination

Destination Port

Printing

Direct IP printing from the end workstation to the printer.

Client/Workstation

Output Device/Printer

TCP 9100

Chromebook Printing

Driverless IPP printing from the Chromebook device.

Chromebook

Output Device/Printer

TCP 631

LDAP Authentication

LDAP User look up for user authentication.

Client/Workstation

LDAP Server

TCP 636

SNMP Monitoring

Output Device/Printer monitoring and reporting.

SNMP Service Client

Output Device/Printer

UDP 161, 162

Windows Printer Server Import

Tool for importing printers into a new instance.

Windows Print Server

Instance/Client

TCP 80, 139, 445 and UDP 137, 138

Mobile App Connection Ports

PrinterLogic SaaS Mobile App

Description

Source

Destination

Destination Port

Direct IP

Releasing "held" workstation print jobs using the mobile app.

Client/Workstation

Output Device/Printer

TCP 9100

IPP Printing

Printing directly from the mobile device using the mobile app.

Mobile Device

Output Device/Printer

TCP 631/80

Off-Network Connection Ports

Off-Network Print

Description

Source

Destination

Destination Port

Print Job Submission

Printing from Off-Network Device.

Workstation/Client

Off-Network External Gateway

TCP 443

Print Job Routing

External Gateway Service connection to Internal Routing Service.

Off-Network External Gateway

Internal Routing Service Client

TCP 443

Direct IP from Internal Routing Service Client

Internal Routing Service delivery of print job.

Internal Routing Service Client

Output Device/Printer

TCP 9100

Simple Badge Connection Ports

Simple Badge Release

Description

Source

Destination

Destination Port

RFIDeas Ethernet 241 Device

RFIDeas configuration.

Simple Badge Release Service Client

RFIDeas Device

TCP 23

Elatec TCP3 Device

Elatec TCP3 configuration.

Simple Badge Release Service Client

Elatec TCP3 Device

TCP 80/81

Device Communication

Communication between badge readers and Simple Badge Service Client.

RFIDeas/Elatec Device

Simple Badge Release Service Client

TCP 31990

Direct IP Printing from Job Release

Direct IP Printing once the badge reader has triggered the job for release.

Workstation/Client

Output Device/Printer

TCP 9100

CPA Manufacturer Support

CPA Supported Manufacturers

Manufacturer

Authentication Methods

Multifunction Printer (MFP)

Card Reader

Features

Install/Uninstall Ports

Canon - CPA 2.0

  • Manual Login (non-SSO)
  • Single Sign-On (SSO)
  • Badge
  • PIN
  • Gen 3 models (imageRunner Advance).
  • Latest DX models.
  • Elatec**
  • RFIDeas*
  • Secure Release Printing
  • Copy/Scan Tracking
  • QR Code Display

TCP 8000, 8443

Epson - CPA 2.0

  • Manual Login (non-SSO)
  • Single Sign-On (SSO)
  • Badge
  • PIN
  • Elatec**
  • RFIDeas**
  • Omnikey**
  • Secure Release Printing
  • Copy/Scan Tracking
  • QR Code Display
  • Simplified Scanning

TCP 443

Fujifilm - CPA 2.0

  • Manual Login (non-SSO)
  • Single Sign-On (SSO)
  • Badge
  • PIN
  • Apeos.
  • ApeosPrint.
  • Revoria Press.
  • ApeosPro.
  • Fujifilm ICCR-B**
  • Secure Release Printing
  • Copy/Scan Tracking
  • QR Code Display
  • Simplified Scanning

TCP 58501

Fuji Xerox - CPA 2.0

  • Manual Login (non-SSO)
  • Single Sign-On (SSO)
  • Badge
  • PIN
  • ApeosPort.
  • ApeosPort-V.
  • ApeosPort-VI.
  • ApeosPort-VII.
  • Fuji Xerox IC**
  • Secure Release Printing
  • Copy/Scan Tracking
  • QR Code Display

TCP 58501

HP - CPA 1.0

  • Manual Login (non-SSO)
  • FutureSmart 4 & 5 devices with touch screen control panel at least 4.3".

 

HP - CPA 2.0

  • Manual Login (non-SSO)
  • Single Sign-On (SSO)
  • Badge
  • PIN
  • FutureSmart 4 & 5 devices with touch screen control panel at least 4.3".
  • Elatec**
  • RFIDeas**
  • HP Universal Proximity Card X3D03A**
  • Secure Release Printing
  • Copy/Scan Tracking
  • QR Code Display
  • Simplified Scanning

SOAP 7627

Konica Minolta - CPA 1.0

  • Manual Login (non-SSO)
  • Single Sign-On (SSO)

 

 

TCP 443, 50003

Konica Minolta - CPA 2.0

  • Manual Login (non-SSO)
  • Single Sign-On (SSO)
  • Badge
  • PIN
  • Elatec**
  • RFIDeas**
  • Omnikey**
  • Secure Release Printing
  • Copy/Scan Tracking
  • QR Code Display

TCP 50003

Kyocera - CPA 2.0

  • Manual Login (non-SSO)
  • Single Sign-On (SSO)
  • Badge
  • PIN
  • ECOSYS.
  • TASKalfa.
  • FS Series.
  • Elatec TWN4**
  • RFIDeas**
  • Omnikey**
  • A Card Authentication Kit (CAK) license
  • Secure Release Printing
  • Copy/Scan Tracking
  • Simplified Scanning

TCP 8083, 9090, 9091

Lexmark - CPA 1.0

  • Manual Login (non-SSO)
  • Single Sign-On (SSO)
  • Badge
  • PrinterLogic SaaS is certified on any device running the 3.x, 4.x, or the 5.x framework.
  • Any card reader that is in keyboard emulation mode.‡
  • Omnikey 5427 CK as a socket connection.

 

 

Lexmark - CPA 2.0

  • Manual Login (non-SSO)
  • Single Sign-On (SSO)
  • Badge
  • PIN
  • All devices that support eSF6.0 or higher.
  • Elatec**
  • RFIDeas**
  • Secure Release Printing
  • Copy/Scan Tracking
  • QR Code Display
  • Simplified Scanning

TCP 443

Ricoh - CPA 2.0

  • Manual Login (non-SSO)
  • Single Sign-On (SSO)
  • Badge
  • PIN
  • IM Series and MP series with a minimum of Smart Operating Panel 2.0 or higher.
  • Elatec TWN3 & TWN4**
  • RFIDeas**
  • HID Omnikey 5427 & 5428**
  • Inepro**
  • Secure Release Printing
  • Copy/Scan Tracking
  • QR Code Display
  • Simplified Scanning

TCP 443, 51443 (Hybrid)

Sharp - CPA 2.0

  • Manual Login (non-SSO)
  • Single Sign-On (SSO)
  • Badge
  • PIN
  • Essential Series.
  • Advanced Series.
  • Pro Series.
  • Elatec**
  • RFIDeas**
  • Secure Release Printing
  • Copy/Scan Tracking
  • QR Code Display
  • Simplified Scanning

TCP 80, 443, 10080, 10443

Toshiba - CPA 2.0

  • Manual Login (non-SSO)
  • Single Sign-On (SSO)
  • Badge
  • PIN
  • Elatec TWN4**
  • RFIDeas**
  • Omnikey**
  • Secure Release Printing
  • Copy/Scan Tracking
  • QR Code Display
  • Simplified Scanning

TCP 10443, 49629, 49630

Xerox - CPA 1.0

  • Manual Login (non-SSO)
  • EIP Level 1.0.
  • EIP 2.0 for badge scanning .
  • EIP 3.0 for Single Sign-On (SSO).

 

TCP 433

Xerox - CPA 2.0

  • Manual Login (non-SSO)
  • Single Sign-On (SSO)
  • Badge
  • PIN
  • AltaLink family.
  • Versalink family.
  • Workcentre family.
  • Elatec**
  • RFIDeas**
  • Secure Release Printing
  • Copy/Scan Tracking
  • QR Code Display
  • Simplified Scanning

TCP 443

*If you are using a Universal Serial Bus (USB) card reader for the release of print jobs, some Canon models require the Use MEAP Driver for USB Input Device setting enabled in the USB Settings section.

**Badge readers must be configured as keystroke readers and include a carriage return value at the end.

‡Newer Lexmark devices may require an additional keyboard emulation USB driver. Contact your Lexmark dealer.

CPA Supported Ports

CPA 2 Supported Ports by Manufacturer

Manufacturer

Port

Canon

CPA installation and uninstallation occur from the Service Client to the printer over TCP 8000 and TCP 8443.

CPA operation requires two main communication paths:

  • From the printer to the Service Client object over TCP 31988.
  • From the printer to the PrinterLogic SaaS instance (cpp-ui.app.printercloud.com and cpa-api.app.printercloud.com, adjusted to your region) over TCP 443.

Everyday printing communication occurs from the workstation to the printer over TCP 9100 (or TCP 515 for LPR queues).

By default, Certificate Revocation List (CRL) checks occur over TCP 80 from the Service Client.

Epson

CPA installation and uninstallation occur from the Service Client object to the printer over TCP 443.

CPA operation requires two main communication paths:

  • From the printer to the Service Client object over TCP 31988 (and TCP 31987 for scanning).
  • From the printer to the PrinterLogic SaaS instance (cpp-ui.app.printercloud.com and cpa-api.app.printercloud.com, adjusted to your region) over TCP 443.

Everyday printing communication occurs from the workstation to the printer over TCP 9100 (or TCP 515 for LPR queues).

By default, Certificate Revocation List (CRL) checks occur over TCP 80 from the Service Client.

Fujifilm

CPA installation and uninstallation occur from the Service Client to the printer over TCP 58501.

CPA operation requires two main communication paths:

  • From the printer to the Service Client object over TCP 31988.
  • From the printer to the PrinterLogic SaaS instance (cpp-ui.app.printercloud.com and cpa-api.app.printercloud.com, adjusted to your region) over TCP 443.

Everyday printing communication occurs from the workstation to the printer over TCP 9100.

By default, Certificate Revocation List (CRL) checks occur over TCP 80 from the Service Client.

Fuji Xerox

CPA installation and uninstallation occur from the Service Client object to the printer over TCP 58501.

CPA operation requires two main communication paths:

  • From the printer to the Service Client object over TCP 31988.
  • From the printer to the PrinterLogic SaaS instance (cpp-ui.app.printercloud.com and cpa-api.app.printercloud.com, adjusted to your region) over TCP 443.

Everyday printing communication occurs from the workstation to the printer over TCP 9100 (or TCP 515 for LPR queues).

By default, Certificate Revocation List (CRL) checks occur over TCP 80 from the Service Client.

HP

CPA installation and uninstallation occur from the Service Client object to the printer over SOAP 7627.

CPA operation requires two main communication paths:

  • From the printer to the Service Client object over TCP 31988.
  • From the printer to the PrinterLogic SaaS instance (cpp-ui.app.printercloud.com and cpa-api.app.printercloud.com, adjusted to your region) over TCP 443.

Everyday printing communication occurs from the workstation to the printer over TCP 9100 (or TCP 515 for LPR queues).

By default, Certificate Revocation List (CRL) checks occur over TCP 80 from the Service Client.

Konica Minolta

CPA installation and uninstallation occur from the Service Client object to the printer over TCP 50003.

CPA operation requires two main communication paths:

  • From the printer to the Service Client object over TCP 31988.
  • From the printer to the PrinterLogic SaaS instance (cpp-ui.app.printercloud.com and cpa-api.app.printercloud.com, adjusted to your region) over TCP 443.

Communication with WebDAV from the Service Client to the PrinterLogic SaaS instance over TCP 443.

Everyday printing communication occurs from the workstation to the printer over TCP 9100 (or TCP 515 for LPR queues).

By default, Certificate Revocation List (CRL) checks occur over TCP 80 from the Service Client.

Kyocera

CPA installation and uninstallation occur from the Service Client object to the printer over TCP 8083, TCP 9091 and TCP 9090.

CPA operation requires two main communication paths:

  • From the printer to the Service Client object over TCP 31988.
  • From the printer to the PrinterLogic SaaS instance (cpp-ui.app.printercloud.com and cpa-api.app.printercloud.com, adjusted to your region) over TCP 443.

Everyday printing communication occurs from the workstation to the printer over TCP 9100 (or TCP 515 for LPR queues).

By default, Certificate Revocation List (CRL) checks occur over TCP 80 from the Service Client.

Lexmark

CPA installation and uninstallation occur from the Service Client object to the printer over TCP 443.

CPA operation requires two main communication paths:

  • From the printer to the Service Client object over TCP 31988.
  • From the printer to the PrinterLogic SaaS instance (cpp-ui.app.printercloud.com and cpa-api.app.printercloud.com, adjusted to your region) over TCP 443.

Everyday printing communication occurs from the workstation to the printer over TCP 9100 (or TCP 515 for LPR queues).

By default, Certificate Revocation List (CRL) checks occur over TCP 80 from the Service Client.

Ricoh

CPA installation and uninstallation occur from the Service Client object to the printer over TCP 443 and TCP 51443 for hybrid Android / Java devices.

CPA operation requires two main communication paths:

  • From the printer to the Service Client object over TCP 31988.
  • From the printer to the PrinterLogic SaaS instance (cpp-ui.app.printercloud.com and cpa-api.app.printercloud.com, adjusted to your region) over TCP 443.

Everyday printing communication occurs from the workstation to the printer over TCP 9100 (or TCP 515 for LPR queues).

By default, Certificate Revocation List (CRL) checks occur over TCP 80 from the Service Client.

Sharp

CPA installation and uninstallation occur from the Service Client object to the printer over TCP 80/443/10080/10443.

CPA operation requires two main communication paths:

  • From the printer to the Service Client object over TCP 31988.
  • From the printer to the PrinterLogic SaaS instance (cpp-ui.app.printercloud.com and cpa-api.app.printercloud.com, adjusted to your region) over TCP 443.

Everyday printing communication occurs from the workstation to the printer over TCP 9100 (or TCP 515 for LPR queues).

By default, Certificate Revocation List (CRL) checks occur over TCP 80 from the Service Client.

Toshiba

CPA installation and uninstallation occur from the Service Client object to the printer over TCP 10443, 49629, and TCP 49630.

CPA operation requires two main communication paths:

  • From the printer to the Service Client object over TCP 31988.
  • From the printer to the PrinterLogic SaaS instance (cpp-ui.app.printercloud.com and cpa-api.app.printercloud.com, adjusted to your region) over TCP 443.

Everyday printing communication occurs from the workstation to the printer over TCP 9100 (or TCP 515 for LPR queues).

By default, Certificate Revocation List (CRL) checks occur over TCP 80 from the Service Client.

Xerox

CPA installation and uninstallation occur from the Service Client object to the printer over TCP 443.

CPA operation requires two main communication paths:

  • From the printer to the Service Client object over TCP 31988.
  • From the printer to the PrinterLogic SaaS instance (cpp-ui.app.printercloud.com and cpa-api.app.printercloud.com, adjusted to your region) over TCP 443.

Everyday printing communication occurs from the workstation to the printer over TCP 9100 (or TCP 515 for LPR queues).

By default, Certificate Revocation List (CRL) checks occur over TCP 80 from the Service Client.

Scan To Supported Cloud Storage Providers

Configuration of the listed providers can be found in the Configure the Cloud Storage Connection section of the Simplified Scanning documentation.

  • Box
  • Google Drive
  • OneDrive
  • SharePoint

Other

  • Import Windows Printers: Administrator rights and access to connect to administrative shares (Admin$) on the print server are required to import printers from Windows print servers. Network ports to open between the print server and the importing computer include: TCP ports 80, 139, 445; UDP ports 137, 138.