2021 Release Notes

New Features

• Off-Network Printing (ONP) is now available for use. ONP is part of our Advanced Security Bundle. For more information on ONP, see our FAQ document, or to see how it's configured, see the Off-Network Printing Summary document.
• Support for Epic is now available via Configure Epic.
• The Mobile App is available for use with PrinterLogic Virtual Appliance.

Updates and Fixes

• The issue causing not all folders in the folder tree to be visible in the Self-Service Portal has been resolved. - PI-29888
• The issue causing data to not be written in the log files with NFS storage attached has been resolved. - PI-32348
• The issue causing the Ricoh CPA 2.0 to not work in the Virtual Appliance with self-signed certificates has been resolved. - PI-31091
• The issue causing the Ricoh IM CPA to not working with the Virtual Appliance has been resolved. - PI-30676
• The issue that was causing the Self-service Portal to fail to load when using IE 11 has been resolved. - PI-31743
• The issue causing the SNMP Service to return an error 500 has been resolved. - PI-30964
• The issue causing QR Codes to not show on the prior Virtual Appliance release has been resolved. - PI-30762
• The issue causing the CPA to display the incorrect time of the held job has been resolved. - PI-28823
• The issue of being unable to use the "&" symbol in SNMP password has been resolved. - PI-31267
• The issue causing CPA V2 to fail to display print jobs has been resolved. - PI-26070
• The issue causing CPA 2.0 badge registration to save a user with the wrong domain in ppp_rfid_user has been resolved. - PI-31436
• The issue when installing the Lexmark CPA V2 with SSO disabled, causing settings to be affected has been resolved. - PI-31017
• The issue when upgrading to PrinterLogic client 25.0.0.506 and getting an error has been resolved.. - PI-31021
• The issue causing an error when trying to remove printer objects within the admin console has been resolved. - PI-30342
• The issue of incorrect authentication showing in self-service portal and CPA 1.0 has been resolved. - PI-31435
• The issue when adding portal security using "IdP Groups/Users" not consistently working has been resolved. - PI-29554
• The issue with Ricoh IM printers unable to release and have the job print when SSO is enabled has been resolved. - PI-27475
• The issue when using a macOS and printing to a Xerox or Canon printer, of the job not printing and showing as being held has been resolved. - PI-29074
• The issue when using OAuth 2.0 for authentication with Office365, causing Email printing to fail has been resolved. - PI-30519
• The issue when using macOS 11.6 with the Chrome browser set as default but open in the Safari browser has been resolved. - PI-30761
• The issue when using a Chromebook, and a Brother printer, causing only one copy to print has been resolved. - PI-30230
• The issue when using LDAP, end users were unable to self register badges in the Self-service Portal has been resolved. - PI-30949
• The issue when using the Lexmark CPA V2 using the French language, causing some columns to display wrong has been resolved. - PI-31011
• The issue causing the Print Job Records report to not show the correct time based on users current time zone has been resolved. - PI-24446

New Features

• Ping Federate has been added as a supported IdP.

Updates and Fixes

• The issue causing some settings for CPA versions 1.0 to not display has been resolved.
• The issue with special characters not displaying correctly on the CPA has been resolved.
• The issue when using the Canon Generic Plus UFR II driver to not work with pull printing has been resolved.
• The issue when setting up Simple Badge Release not allowing you to select a device has been resolved.
• The issue when updating your Virtual Appliance of being shown that your Virtual Appliance is updating to the current build even if the API call fails has been resolved. An error now will be displayed specifying the failure if it occurs.
• The issue causing the Virtual Appliance to be unable to upgrade using a .gpg file has been resolved.
• The issue causing logging to stop resulting in log files not being updated has been resolved.
• The issue when updating your Virtual Appliance not showing that the update is in progress, but only showing "Update Available" instead, has been resolved.
• The issue of non-domain users showing in the Workstations Report with a domain listed has been resolved.
• The issue of logging stopping after it rotates to a new log, generally at midnight, has been resolved.
• The issue when migrating to the Virtual Appliance from Web Stack of the proper format (backslashes) not being migrated for badge management, portal security, admin security, printer deployments, and print job records has been resolved.
• The issue when performing an LDAP identity sync, and an error was encountered, causing the service to restart and attempt to sync the users again causing the process to loop has been resolved.
• The issue when using OAuth 2.0 for authentication with Office365, causing Email printing to fail resulting in print job to never leave the email inbox has been resolved.
• The issue when using a Chromebook, and printing multiple copies to a Brother printer, only one copy printed has been resolved.
• The issue causing special characters to not display correctly on the CPA has been resolve.
• The issue causing a new user to not be able to register a badge or login to the Control Panel Application (CPA) until LDAP Sync was run manually has been resolved.

New Features

• Added Edge Chromium support. This extension can be found in the Microsoft Store listed as PrinterLogic Extension. Edge Chromium support requires PrinterLogic Client 25.0.0.481 or greater. Currently the extension is not supported in the macOS.
• PrinterLogic Mobile App for iOS and Android OS has been released. The new mobile app helps end users print easier and safer by implementing touch-less printing. This simple to configure app can be used as a release mechanism for held print jobs and to simplify printing from the mobile device. More information on the configuration can be found in the Mobile App Admin Overview document. Information on QR codes can be found in the Printing QR Codes document, and information on the end-user experience can be found in the Mobile Printing document.
• Offline Secure Release Printing is now available. This feature allows users to release a print job from a virtual pull print queue even after they have shut down, placed the computer in sleep mode (low power), hibernate mode (no power), or logged out of a virtual session.
• Elatec TCP3 device configured to work for Simple Badge Release with the 3.0.2 firmware update.

Updates and Fixes

• The issue with the Service Client failing due to the PrinterAppService, and causing multiple issues with the CPA 2.0 has been resolved.
• The issue of email print jobs not updating the status to released in the release portal even though the print job did release has been resolved.
• On Ricoh IM printers, if the user did not logout of the CPA manually, and the SSO time-out was reached, an error occurred, disabling the printer , and required a reboot. This has been resolved.
• If using multiple print queues for the same physical printer, SNMP data is not showing the same information on the Status tab for each queue has been fixed.
• With a Chromebook, when sending more than one page to a Brother printer, causing the print job to error out and not print has been fixed.
• Pull printing with special characters in the file name is now working.
• Logging in with Azure AD username and PIN will now work as expected with no errors.
• Changes made to settings within the General settings page were not saving correctly. This has now been resolved.
• Running the Print Job Records report was not returning accurate page counts. This has now been resolved.

Feature Update

• Elatec TCP3 device configured to work for Simple Badge Release with the 3.0.2 firmware update.

Updates and Fixes

• In the Admin Console UI, components that were dropping off the bottom of the tree menu when the browser window height was small are now visible as expected.
• The SCIM Token generator is now working for provisioning an IDP.
• Pull printing is now working when using the Polish language and using special characters.
• In IE11, In the self-service portal, when entering text into the search field above the tree view, the text should now show up when typing it in as well as display the results of what is typed.
• While using a Chromebook, the inability to delete queued print jobs has been resolved.
• While using a Chromebook, and printing to the Xerox Altalink B8055, printing is now successful without the “job aborted” error.
• Issues with the size of attachments not being accurate when viewed in the log when using email printing has been resolved.
• When adding a custom field to a printer, in the self-service portal, the custom field being appended to the location field has been resolved.
• While using a Chromebook, the inability to print to some Sharp printer models has been resolved.

Updates and Fixes

• New PrinterLogic UI change.
• While using the Chrome OS extension, print jobs sent to Lexmark printers will say "Queued by Printer" even after the job has printed has been resolved.
• When uploading a Linux OS driver, the "Success" prompt does not show. Instead an error of "Error: TypeError: document.getElementById(...) is null" will be shown even the though the driver does succeed in uploading has been resolved.

Updates and Fixes

• An issue causing held print jobs to be released using Simple Badge Release has been resolved.
• Encryption keys used to create the Virtual Appliance instance during an install have been updated.
• On a Mac device, using pull printing will result in the print jobs report indicating that the job was released on the pull printer instead of the actual printer released to has been resolved.
• If using the Identity Sync feature, and an error occurs during the sync process, the sync cycle will start over again repeatedly has be resolved.
• With Xerox printers, the service client is not gathering some SNMP data, and in some cases no data for some printers has been resolved.
• Printer error email alerts are not being sent to users within Azure AD. A valid and unique email address must be set for each admin user within the PrinterLogic Admin Console has been resolved.

Updates and Fixes

• The inability to uninstall the CPA 2.0 on Lexmark devices has been resolved.
• The inability to install Copy /Scan tracking on HP devices using CPA 2.0 has been resolved. Copy / Scan tracking is a beta feature.

Updates and Fixes

• The Service Client on the Virtual Appliance will now restart as expected after an update.
• Additional support for HP Proximity Reader (CZ208A and X3D03A)

Release Content

• Initial general available release