Lexmark - CPA 1.0

Follow these steps to install the first-generation Control Panel Application (CPA) on Lexmark printers.

Installation Requirements

Ensure all of the universal requirements are completed and functional prior to CPA setup.

Badge communication, installation, and uninstall occurs over a Web API.

Installation Steps

If the Version field does not appear in the interface, the manufacturer does not support CPA 1.0. You will need to follow the appropriate CPA 2.0 topic.

These are the steps to install the CPA on a single printer using the printer object's Apps tab. Reference CPA Manager to install the CPA on multiple printers at once.

  1. In the Admin Console tree structure, select a printer.
  2. Select the Apps tab.
  3. In the Manufacturer field, select the desired manufacturer.
  4. In the Version field, select CPA 1.0.
  5. Select Save

  6. In the Default username and password to use when installing the Virtual Appliance application section, ensure that there is NO Username and password entered. Having a Username and Password will cause the install to error out.

    The Virtual Appliance CPA is designed to not use an admin username and password with the Lexmark CPA 1.0. The installation will fail if you set a username and password set on the physical printer or in the Admin Console.

  7. Select Install Application on Printer.
  8. The CPA Installer downloads and generates a modal requesting the credentials for the printer web interface.
  9. Select Install.

CPA 1.0 Installer window with the Install button

The CPA installs on the printer.

CPA 1.0 does not require a Service Client to install the CPA. The Service Client drop-down on the Apps tab is only used when installing Copy/Scan Tracking on a printer.

Copy/Scan Tracking

Copy/Scan Tracking uses SNMP to track and report the number of copies and scans on a supported multi-function printer. The Print Job Records report provides details on the number of scans and copies on the selected printer for auditing and reporting purposes.

The Service Client drop-down field and Install Copy/Scan Tracking on printer setting on the printer object's Apps tab are separate from the CPA v1 installation. Reference the Copy/Scan Tracking topic for prerequisites and steps.

Printer object's Apps tab showing the CPA v1 installation fields and buttons, with the Service Client drop-down and Install copy/scan tracking on printer checkbox.

Uninstall the CPA

  1. Navigate to the printer's Apps tab.
  2. Select the Uninstall Application from Printer button.

  3. The CPA Installer / Uninstaller downloads and generates a modal requesting the credentials for the printer web interface.

  4. Select Uninstall.

The CPA is uninstalled when the process completes.

CPA 1.0 Installer modal with the Uninstall button