Additional Client Management Options

Here are some additional Client options for managing your Virtual Appliance environment.

Update the Home URL

The Client's Home URL identifies the Virtual Appliance server where your client checks in to receive printer driver deployments, updates, etc. Typically, the aministrator sets the Home URL. However if the DNS name of the Virtual Appliance server changes, you'll need to update the Client Home URL.

Home URL Security is always on and cannot be disabled. If you need to access additional Home URLs when managing multiple instances, add the Home URL to the Virtual Appliance allow list. See Home URL Security for more information.

Windows

Use the Self-service Portal

1. Open the Self-service Portal using the desired new Home URL.
2. Select any printer, and then click Install Printer. This sets the Home URL.
3. When the Install confirmation prompt appears, select Yes or No as needed.

Use the Command Line

Use the following script to change the Home URL.

msiexec /i \\server\share\PrinterInstallerClient /qn ADDLOCAL=ALL REINSTALLMODE=vomous REINSTALL=ALL HOMEURL={URL} AUTHORIZATION_CODE={AUTHORIZATION CODE}
NET START PrinterInstallerLauncher

Virtual Appliance supports HTTPS exclusively.

macOS

Use the Self-service Portal

1. Open the Self-service Portal using the desired new Home URL.
2. Select any printer, and then click Install Printer.
3. When the Install confirmation prompt appears, select No.

Use the Terminal

Open the terminal on the workstation and run the following command:

sudo /opt/PrinterInstallerClient/bin/set_home_url.sh [PROTOCOL] [HOMEURL]

Replace [PROTOCOL] with HTTPS and [HOMEURL] with the new URL.

The Home URL is now set to the URL used to access the Self-service Portal.

Uninstall the Client

Here are instructions on how to uninstall the Client.

Windows

Automatic Uninstall

Use the following to build a batch script to use with your scripting service:

taskkill /F /IM PrinterInstallerClientLauncher.exe
taskkill /F /IM PrinterInstallerClient.exe
taskkill /F /IM PrinterInstallerClientInterface.exe
taskkill /F /IM PrinterInstaller_MicrosoftMigrator.exe
net stop spooler
%windir%\system32\msiexec.exe /qn /quiet /norestart /x {A9DE0858-9DDD-4E1B-B041-C2AA90DCBF74} REMOVE=ALL
del "C:\Program Files (x86)\Printer Properties Pro\*.*" /q
reg delete HKLM\SOFTWARE\PrinterLogic /f
reg delete HKLM\SOFTWARE\Wow6432Node\PPP /f
rmdir %windir%\Temp\data /q /s
rmdir %windir%\Temp\PPP /q /s
rmdir "C:\Program Files (x86)\Printer Properties Pro" /s /q
net start spooler

Manual Uninstall

1. Select Start Control Panel Uninstall a Program.
2. Select PrinterLogic Client.
3. Select Uninstall.
4. Navigate to C:\Program Files (X86) and delete the Printer Properties Pro folder.
5. Open the Registry Editor.
6. Navigate to HKLM\SOFTWARE\PrinterLogic.
7. Delete the PrinterLogic key.
8. Navigate to HKLM\Software\Wow6432Node\PPP.
9. Delete the PPP key.

The PrinterInstallerClient.exe and PrinterInstallerClientInterface.exe processes may continue to run until PrinterInstallerClient.exe can process the shutdown command, which can take several minutes. To force the process shutdown, you can run the following command from a command prompt or with a batch file after the uninstall.

Taskkill /F /IM PrinterInstaller*

macOS

Use a File Browser

1. Browse to /opt/PrinterInstallerClient/bin.
2. Double-click PrinterInstallerClientUninstall.app.

Use the Terminal

Open Terminal and run the following command:

sudo /opt/PrinterInstallerClient/bin/./uninstall.sh

Linux

Open Terminal and run the following command:

sudo /opt/PrinterInstallerClient/bin/./uninstall.sh