Printing Settings Tab

Locate and configure your default print settings by navigating to Tools then Settings then Printing.

This tab includes pull printing, secure release printing, mobile printing, email printing, and purge settings for queue management. You can switch between the default settings configured here and the printer-specific settings available on the printer object's Printing tab. After enabling or configuring a field, click Save in the upper right.

Below is an overview of the settings on this tab.

Print Jobs

The options in this section enable you to configure PrinterLogic to record print job records and to track print queues.

When end users successfully print a document, create an audit record. Print job records are not recorded if this option is not selected. Enabling this option allows the following settings to be enabled/disabled.

Include local or shared TCP/IP Printers: Click this option to log print jobs for any PrinterLogic-managed printer.

Include local USB printers: This option to log print jobs for USB-attached printers.

Delete old print job records: This option removes print job records more than two years old from the database.

Include print job title in reports: Print job titles will be stored in the database and available in reports if this option is selected. If not selected, titles are not stored in the database and, therefore, unavailable for reporting purposes.

Purge all historical print job titles from the database: This option will purge all stored titles if you have previously included them. For example, clicking the button will remove all historical print job titles from the database to prevent them from showing in reports.

This option enables the Queue Management feature in the Queue tab. If this setting is not enabled, the Queue tab will be unable to list job information.

This option only displays if PIV/CAC has been enabled in the environment. This feature enables whether or not PIV/CAC secure badge releasing of print jobs can be used.

Printing tab's Print Jobs section showing the different reporting, purging, and queue management options available to configure.

Pull Printing

This section contains the default settings for both Pull Printing and Secure Release Printing.

Each printer object in the tree view has a Printing tab where you can enable the default or printer-specific Pull and Secure Release Printing settings. The default settings mentioned are configurable below.

This feature enables the "Release" tab on printers and the release portal, allowing users to hold print jobs sent to a printer from their workstation until released.

  • This impacts printers using both the default and printer-specific Pull and Secure Release Printing settings.

This option allows the release of Pull Print jobs to the printers using the default settings.

  • The number of printers with this feature enabled must match (or be less than) the number of Pull Printing licenses purchased.
    • If this option is enabled, but you have more printers than Pull Printing licenses, an error will display upon logging into the Admin Console.
    • You can disable Pull Printing for individual printers by selecting the Use printer-specific Pull Print setting and unchecking the Allow Pull Print jobs to be released to this printer box on the printer object's Printing tab.
    • License details are available by selecting your username in the top right of the Admin Console and selecting My Account.

Printer object's Printing tab view:

Printer object's Printing tab's pull printing section with an arrow pointing to the Use default pull print setting.

This drop-down option allows the release of Secure Release Printing jobs to the printers using the default settings. Select from

  • No: Jobs will not be held.
  • Yes Always: Jobs are always held and must be released.

  • Yes Prompt: End-users will receive a prompt when printing.

    Release Print job pop-up showing the printer name, document title, and the buttons to Release, Hold, or Cancel a job.

Printer object's Printing tab view:

Printer object's Printing tab showing the pull printing section, and an arrow pointing to the Use Default Secure Release Settings option at the top.

Allow End-Users to Override: This option allows end-users to choose which printers are configured for secure release via the system tray icon.

  1. Right click on the system tray icon.
  2. Hover over Pull Printing.

  3. Select Secure Print Settings.

    PrinterLogic system tray icon after being right-clicked, and showing the menu options with Pull Printing and Secure Print settings highlighted.

  4. Use the Secure Print Settings window to modify specific printer's for Secure Release Printing.

    Secure Print Settings pop-up showing one printer selected, and the drop-down toggle for release prompts expanded to the right.

This feature enables users to have the ability to release secure print jobs even when the computer is offline (i.e. turned off).

  • Regular Secure Release Printing jobs are held on the workstation until release. If the workstation is offline when the release is initiated the job is not sent.
  • Offline Secure Release Printing sends a copy of the job to the Service Client. When the release is initiated, the job is sent from the Service Client to the printer.
  • Configure item level targeting for this feature:
    1. Clicking Show Filter...
    2. Click Add.
    3. Define the target.
      • (Options: AD User, Group, Computer, Container, OU, IP Address Range, Hostname, MAC Address, and Chromebook options.)
    4. Click Save.

Pull Printing section showing the enable options for pull and secure printing, the default pull printing settings, the secure release prompt settings, end user override, and offline secure release enable setting.

Email Pull Printing

This section configures the default options for Email Pull Printing. Email Pull Printing allows you to set specific printers to auto release jobs sent when using Email Printing.

This option displays the Select Mobile Printer option in the Self-service Portal which enables the end-user to select the printer they want to use to auto release mobile print jobs.

Self-service Portal Steps:
  1. Access the Self-service Portal after the option is enabled.

  2. Select the Menu, hover over Mobile Printing, then click on Set Mobile Printer.

    Self-service Portal showing the menu expanded on the right with the Mobile printing sub-option for Set Mobile Printer highlighted.

  3. Click Set Printer.

    Set Mobile Printer pop-up displaying the button to Set Printer in the upper left, and the Close button in the lower right.

  4. Use the next window to browse or search for the desired printer.
  5. Click Select.
  6. At this point the printer has been defined and you can close out of the last pop-up.

    • The printer can be changed or mobile printing for that user disabled by navigating to the same spot and selecting the option on the pop-up.

      Set Mobile Printer pop-up showing the path to the selected printer, and the buttons to Change Printer, Disable, or Close the pop-up.

This default option allows all printers to be selected as the mobile release printer.

This option allows the release of Email Pull Print jobs to the printers using the default settings.

  • The amount of printers with this feature enabled must match (or be less than) the amount of Mobile Printing licenses purchased.
    • If this option is enabled, but you have more printers than Mobile Printing licenses, an error will display upon logging into the Admin Console.
    • You can disable mobile printing for individual printers by selecting the Use printer-specific Email Pull Print setting and unchecking the Allow Email Pull Print jobs to be released to this printer box on the printer object's Printing tab.
    • License details are available by selecting your username in the top right of the Admin Console and selecting My Account.
  • If only specific printers are desired, leave this option disabled, and manually enable the printers you want via the Printing tab.

Printer object's Printing tab's Email Pull Printing section with an arrow pointing to the Use Default Email Pull Print Setting which is enabled.

This option sets a default paper size to be used by those printers associated with printer objects using the Email Pull Printing default setting in the Printing tab.

  • Options: Letter, Legal, Tabloid, Index, A1-A8.

Printing tab's email pull printing section showing the enable options for the default email printer and global enable release for all printers as well as the Default page size drop-down displaying the letter page size.

Direct Email Printing

These settings enable you to configure Direct Email Printing, which uses Active Directory to validate the user's email address and then send the email immediately to a release printer.

Direct Email Address Domain: The domain entered here will appear after the direct email address in the printer object's Printing tab's Direct Email Printing section.

Printer object's Printing tab showing the Direct email printing section with an arrow pointing to the default domain which is showing after the direct email address field.

Default per-printer "Direct Email Printing" setting: This option configures the default setting to allow print jobs to be emailed directly to this printer by authenticated users.

If the user cannot be validated, then the user will be considered a guest and will be required to use the Direct Email Guest Printing settings.

Default per-printer "Direct Email Guest Printing" setting: This option enabled the default setting to allow print jobs to be emailed directly to this printer from guests.

Printing tab's Direct Email Printing section showing the Direct Email Address domain field, and the global options to enable direct email printing and direct email guest printing for all printers.

Purging

The purge settings work with the Enable queue management setting in the Print Jobs section higher up on the page. Using these fields, configure the length of time before active and held jobs are purged from the queue.

  • Purge active print jobs after X hours: Any print job that has remained in a print queue for the specified period of time without successfully printing will be automatically removed.
  • Purge held jobs after X hours: Any held job that has remained in the release system for the specified period of time will be automatically removed.
  • ChromeOS print jobs will have a maximum number of 12 hours for purging print jobs.

Printing tab's Purging section showing two options, first is to set the hours that active print jobs are purged after, and the second is to set the hours that held jobs are purged after.