Sign In

To sign in, you need your company's instance An instance is a collection of services and service groups that is associated with a customer. A customer's instance is created from an application template and is then deployed to a cloud or virtual server. URL. If you don't already have it, you may obtain it from your System Administrator. Depending on how your system is set up you can use a username and password or using an identity provider.

Product Instance URL

The URL format for your instance's Admin Console is your Fully Qualified Domain Name (FQDN) The complete domain name for a specific computer or host on the Internet and consists of two parts: the hostname and the domain name. with "/admin" appended to the name. For example, mycompany.printercloud.com/admin.

Username and Password

Sign In

  1. Click on the URL link provided to you or paste the link on your web browser.
  2. Enter your username and password.
  3. Click on the Sign In button.

Sign in with username and password

Reset Password

  1. To reset your password, select the Forgot Password? link.
  2. Enter your email address.
  3. Click Send Password Reset Link.

    Reset password option

  4. Follow the email instructions to create a new password.

Sign in page

Identity Provider

If Vasion is connected with an identity provider (IdP) An identity provider (abbreviated IdP or IDP) is a system entity that creates, maintains, and manages identity information for an organization that can be authenticated by a computer system or network. It is referred to as a security principal in Java and Microsoft literature. IdP also provides authentication services to relying applications within a federation or distributed network., the sign in page displays the button you need to use to connect with the provider to enter your login credentials. The sign in experience varies depending on the provider.

  1. Click on the URL link provided to you or paste the link on your web browser.
  2. Click Sign In With [Provider].

    Sign in button showing IdP sign in option

  3. Follow the sign in instructions.

    Identity Provider sign in page

Home Page

The Welcome modal provides a brief overview of Vasion Automate. Select Don't show again if you don't want to see the modal next time you log in. Select Close to dismiss it.

Accounts are assigned roles that grant or limit access. Depending on your role, you may not see or have access to all the available functions.

VAC Home

Help

Select Help to see the help and support options . You can also select links to learn more about new features, terms and policies.

Help options

Disabled Accounts

When an account is disabled, anyone signing in to the Admin Console, Self-service Portal, or Release Portal is directed to an Account Status page with a link to contact support for assistance.

If the account is managed by an MSP, contact the MSP representative.

Account status page

Sign Out

From the top navigation menu, select your username and select Log Out.

Log out option