Logging In With An Identity Provider (IdP)

In addition to legacy login options like Active Directory, PrinterLogic also supports modern Identity Provider (IdP) authentication methods such as Entra ID (Azure AD) and Okta.

Logging in with your IdP credentials ensures that you are allowed to release pull and secure print jobs, access the Self-service Portal, and receive automatic printer deployments. If you use an IdP to sign-in to a device with the client installed, and the IdP is configured in the Admin Console, the client will see those credentials and automatically log you into the client. The information below covers manually signing in and out of the client and Self-service Portal when using an IdP.

Logging In

Client

1. Locate the PrinterLogic client icon in your system tray.

   

2. Right-click on the icon to show the options.

3. Click on Login with IdP.

   

4. A browser window opens where you enter your IdP credentials to login.

5. A browser prompt notifies the login flow has completed after successfully logging in.

   

6. A smaller pop-up for Refreshing All Configurations displays.
   • This is the client checking in with the instance and updating any settings and printer deployments related to the signed in user.

7. You are now logged into the client and the system tray icon displays your username.

   

Self-service Portal

1. Navigate to the Self-service Portal.

2. If prompted, click on the button for your configured IdP.

   • If the Self-service Portal opens without the login prompt, you are already logged in.
   • Options to manually log in or log out can also be located under the Menu drop-down in the upper right.

   

3. A browser window opens where you enter your IdP credentials to login.

4. A browser prompt notifies the login flow has completed after successfully logging in.

   

5. A smaller pop-up for Refreshing all Configurations displays.
6. This is the client checking in with the instance and updating any settings and printer deployments related to the signed in user.
7. You are now logged into the Self-service Portal with your IdP credentials.

Logging Out

Client

1. Locate the PrinterLogic client icon in your system tray.

   

2. Right-click on the icon to show the options.

3. Click on Logout <username>.

   

4. A browser prompt notifies the login flow has completed after successfully logging out.

   

Self-service Portal

1. Navigate to the Self-service Portal.
2. In the upper right, click the Menu drop-down.

3. Click Logout <username>.

   

4. A browser prompt notifies the login flow has completed after successfully logging out.